The things customers ask us most — answered the way we'd explain them at the counter.
What is GreatYear Automotive?
We repair and service cars: oil changes, brakes, transmissions, computer fault scanning, steering & suspension, engine mechanical work, vehicle inspections, and much more.
Why can't my friend just fix my car?
Why not — if your friend is a certified mechanic! One customer's friend fixed their Ford Escape's engine in a home garage; it stopped working entirely a few weeks later. We recommend only professional mechanics look after your car.
Where are you located, and when are you open?
Our four-bay shop is at 325A 12th St, New Westminster, BC V3M 4H5. We're open Monday to Friday 8am–6pm and Saturday 8am–5pm. Closed Sunday.
What car brands do you service?
All Japanese, European, and North American vehicles — including Japanese-market (JDM) imports. Many shops only handle certain brands; we don't turn customers away.
Can I stop by just to ask questions about my car?
Absolutely — visit or call. We'll spend the time explaining, teaching, and even drawing pictures if necessary so you understand exactly what's going on with your vehicle.
How quickly can my car be fixed?
It depends on the scope and the parts needed. An oil change can be done while you wait. Bigger jobs may take hours or days if parts need ordering — but we'll often work overtime so you can leave with your car the same day.
Do you service commercial vehicles?
Yes — private and commercial vehicles. We can't fix large trucks yet, but a shop expansion is in the works.
At what point is a repair too expensive?
We discuss every situation case by case. If you love your vehicle and it has a solid foundation, repairing it often beats today's new-vehicle prices — we'll give you the honest math either way.
Still have questions?
Call the shop — talking through car problems is half of what we do.
